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August 9, 2017
By: KERRY PIANOFORTE
Editor, Coatings World
Axalta Coating Systems has announced its enhanced refinish learning and development offerings available to customers in the United States and Canada including live virtual training classes and an enhanced Master Certification. The new offerings further strengthen Axalta’s robust learning and development program that includes classroom, hands-on, and e-learning options. Axalta’s live virtual training, which covers the same curricula taught at Axalta’s Learning and Development Centers, is a solution for paint technicians who recognize the value of face-to-face learning, but are not able to travel. Over two morning sessions, a qualified refinish instructor trains participants via a live, interactive, web-based broadcast. In the afternoons, participants apply newly learned skills to a project, then upload a brief video for the instructor to review and issue a certificate of completion. Axalta’s enhanced Master Certification program allows refinish technicians who complete 100, 200, and 300-level courses in person, online, or virtually to earn a Master Certification in Refinish after completing a 400-level course. 400-level courses are exclusively offered at Axalta’s state-of-the-art Customer Experience Center located on the Hendrick Motor Sports campus in Concord, North Carolina. Recipients of the Master Certification also claim highly-coveted space on the facility’s “Wall of Fame” for all future visitors to see. “Our learning and development programs are carefully designed with the participant’s experience in mind,” said Patrice Marcil, Axalta’s Director of Customer Experience, Americas. “From a virtual course, to a program at our world-class destination like the Customer Experience Center, we are deeply committed to providing the content, delivery methods, and experience that exceed the expectations of our customers.” Axalta’s Learning and Development programs are designed to improve customer performance by providing the skills and knowledge to help eliminate waste, reduce costs, keep cycle time to a minimum, and increase retention by investing in employee careers.
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